Delivery makes all the difference!

I recently had a conversation with a fellow trainer about the ethics involved with having an observation on a training delivered using one of the Region produced training plans. I believe the Region training plans are an attempt to ensure consistency & quality in trainings delivered by different trainers. Personally I can't see a problem in using one of these trainings, after all it is the delivery which is relevant for the observation. For example the observer is looking at:

• room layout
• interaction with the leaders
• quality of the learning outcomes
• knowledge and portrayal of GG policy
• suitability of the resources provided to support the learning
• relevance & methodology of any group work
• inclusivity of the learners
• treatment of challenging behaviours

this was illustrated for me this week at work when a colleague attended a course I had attended 18 months ago. It was obviously the same content that had been delivered - we compared the workbooks which were identical, however I had experienced a very different delivery and came away feeling positive. My colleague had not had quite such a positive experience which started before the course even commenced, and this was reflected in her feedback! Delivery is everything.